The redemption process requires that we have direct communication by WhatsApp since when redeeming the card Astropay will send a confirmation code to your cell phone. Please make sure to leave the correct WhatsApp number including the country code or write us by clicking here.
Here you can sell AstroPay balance
We exchange your AstroPay balance for cryptocurrencies such as USDT at Binance or for Colombian Pesos at Bancolombia and Nequi.
Please read the following terms carefully before proceeding:
- The process requires you to write or reply to us on WhatsApp in order to obtain a code that Astropay sends to your cell phone. If we are unable to communicate on WhatsApp the order is cancelled and the card remains in your Astropay App.
- We only accept AstroPay cards in USD currency.
- Currently, the only means of payment are USDT on Binance’s internal account, Litecoin on its original chain, Bancolombia and Nequi.
- The purchase commission is 15%, if you sell 10 USD, you receive 8.5 USDT.
- The exchange rate from USD to Colombian Pesos is the TRM of the day.
- The USD/USDT exchange rate is 1 USD = 1 USDT.
- The USD/LTC exchange rate is taken at the time from Binance.com.
- Funds in Binance are added to your wallet of Funds
- If you accidentally send the wrong account number, email or wallet address and the funds are misplaced, we cannot recover them or issue a refund.
- Payment may take a few minutes. Once you notice that the order is completed you can check your balance.
- We can only buy cards created in your AstroPay app with balance withdrawn from other platforms.
- We cannot buy cards that you have purchased directly from AstroPay or received from other users.
- If any of the above conditions are not met, we will cancel the order and your voucher will remain intact in your AstroPay account.
Steps to sell your AstroPay balance
- Login to your AstroPay App
- At the bottom click on “New Voucher“.
- In the Vouchers screen at the bottom click on “Generate from Wallet“.
- In the upper selector select “USD“.
- Enter the value of the Voucher you are going to generate.
- Click on “Generate Voucher“.
- Return to this page on Bixxus and fill in all fields.
- The WhatsApp must contain the country code. Example; for Colombia write the number as: 573173855917.
- Click on add to cart
- Fill in the fields of the billing form, send the order and you are done.
Congratulations, in a few minutes you will receive your payment in your chosen account.