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The only means of payment on Bixxus is cryptocurrency and orders are processed as soon as transactions are confirmed. The time depends on the cryptocurrency and its saturation on the network.

Orders paid with your Bixxus wallet balance are processed instantly in most cases, except for services that require manual intervention.

Once the cryptocurrency shipment has a confirmation, the order will be processed. The information you receive in the mail once you place the order includes a link to the transaction on the Blockchain. If more than 20 minutes have passed and your order has not been processed, you can check this link and see if the transaction has already been confirmed or not. If you already have several confirmations and the order has not been processed, you should contact us. This may occur when late payments are made.

Under normal conditions, orders are processed in approximately:

• Bitcoin: 20 minutes
• Litecoin: 3 minutes
• BitcoinCash: 3 minutes
• Dogecoin: 3 minutes

Before creating a support ticket case, please confirm in your wallet or Exchange that the transaction already has confirmations.

Read about cryptocurrency confirmations…

Products and services have the same value regardless of quantity; however, all of our products generate Cashback (money back that you can use on future purchases).

We do not have payment methods other than cryptocurrencies because we are passionate about this technology, our platform is focused on offering products and services to the cryptocurrency community.

The cryptocurrencies currently accepted are:

• Bitcoin
• BitcoinCash
• Litecoin
• Dogecoin

The blockchain or network should be:

BTC, bitcoin network
DOGE, Dogecoin network
LTC, Litecoin network
BCH, Bitcoin Cash network

Any sending of cryptocurrencies on a different network or blockchain leads to loss of funds.

Learn more in our documentation.